🔒 Privacy Policy – Rolmako

Last updated: September 21, 2025

This Privacy Policy explains how ROLMAKO HENRYK KOWALSKI SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ (hereinafter “Rolmako,” “we,” or “our company”) collects, uses, protects, and processes your personal data in accordance with the General Data Protection Regulation (GDPR – EU 2016/679) and applicable national laws.

1️⃣ Data Controller

  • Company name: ROLMAKO HENRYK KOWALSKI Sp. z o.o.

  • Registered office: ul. Nekielska 11F, 62-300 Psary Małe, Greater Poland Voivodeship, Poland

  • General contact email: contact@rolmakoo.com

  • Data protection email (GDPR): privacy@rolmakoo.com

  • Phone: +49 681 945 3278

2️⃣ Data We Collect

We may collect the following categories of data:

  • Identification data: name, surname, company name, position.

  • Contact details: email address, phone number, postal address.

  • Transaction data: purchase history, invoices, order details.

  • Browsing data: IP address, browser type, visited pages, cookies.

  • Communication data: messages sent via our contact form or by email.

3️⃣ Purposes of Processing

Your personal data may be used for the following purposes:

  • Processing and delivering your orders.

  • Providing customer support and responding to inquiries.

  • Managing billing, accounting, and legal obligations.

  • Improving user experience on our website.

  • Sending you updates, promotions, and special offers (with your consent).

  • Ensuring website security and preventing fraud.

4️⃣ Legal Basis for Processing

We process your data based on the following legal grounds under GDPR:

  • Contract performance (e.g., processing your order).

  • Legal obligations (e.g., tax and accounting requirements).

  • Consent (e.g., newsletter subscriptions).

  • Legitimate interest (e.g., service improvement, fraud prevention).

5️⃣ Data Sharing

Your personal data is never sold.
It may be shared only with:

  • Our technical service providers (hosting, email, IT maintenance).

  • Logistics and transport partners for product delivery.

  • Administrative or judicial authorities when required by law.

All partners are bound by strict confidentiality and data protection obligations.

6️⃣ Data Retention

We keep your data only for as long as necessary for the purposes collected:

  • Order-related data: 10 years (legal and tax obligations).

  • Customer/prospect data: 3 years from the last contact.

  • Cookie-related data: maximum 13 months.

7️⃣ Your Rights

Under GDPR, you have the following rights:

  • Right of access – to know if we process your data.

  • Right to rectification – to correct inaccurate information.

  • Right to erasure – to request deletion of your data (under conditions).

  • Right to object – to refuse certain processing, including marketing.

  • Right to data portability – to receive your data in a structured format.

👉 To exercise your rights, contact us at: privacy@rolmakoo.com

We commit to responding within 30 days.

8️⃣ Data Security

We implement technical and organizational measures to protect your data, including:

  • Secure hosting (Hostinger International Ltd – servers located in the EU).

  • Encrypted connection via HTTPS / SSL.

  • Restricted internal access controls.

  • Regular data backups.

9️⃣ Cookies and Trackers

Our website uses cookies to:

  • Facilitate navigation.

  • Measure traffic and site performance.

  • Personalize content.

You may manage or disable cookies via your browser settings.
➡️ See our [Cookie Policy] for more details.

🔟 Contact – Supervisory Authority

For any questions regarding this Privacy Policy:

📧 privacy@rolmakoo.com
📞 +49 681 945 3278

If you believe your rights are not being respected, you may file a complaint with the relevant authority:
UODO – Urząd Ochrony Danych Osobowych (Polish Data Protection Authority)
https://uodo.gov.pl